FAQ

Frequently Asked Questions

Q. How far in advance do you post your calendar schedule?

We try to post classes 3 months ahead, however we frequently add special events, so check back often or subscribe to our newsletter to get updates in your inbox.

Q. Can I join a class series after the start date?

If you’re interested in joining a class series part way through, please contact us. If there is space available, we’re happy to pro-rate for you.

Q. What is your cancellation policy?

Classes, Workshops and Special Event:
We will provide a refund, minus a 5% processing fee, for cancellations 10 days or more before the start of class.  For cancellations less than 10 days before the class start date: we cannot offer refunds or credits. However, you are always welcome to send someone in your place.

Private Events:
When you reserve our kitchen for an event (adult parties, team building, custom workshops), we require a 50% deposit at the time the reservation is made. The remaining payment is due when we call for the final guest count (typically 5 days prior to the event).

If you cancel at least 21 days prior to the event, your deposit will be refunded (minus a 5% processing fee, if paid by credit card). If you cancel within 21 days of the event, we cannot refund the deposit unless the kitchen is booked for another event. We cannot provide refunds if your guest count is lower than planned.

Birthday Parties:
When you reserve our kitchen for a birthday party we require a 50% deposit. If you need to cancel (or reschedule) your party, your deposit will be refunded if you cancel/reschedule at least 21 days prior to your event. If you cancel within 21 days, we cannot refund or reschedule unless we can rebook the kitchen.

Camps:
Camp weeks may be changed to another week (if space is available) or refunded if you cancel/change at least 30 days prior camp start. If you need to cancel or make changes after that time, we can do so only if we can fill the seat.

If Mix It Up Kitchen must cancel an event:
We reserve the right to cancel a class due to low enrollment or instructor illness (if we can’t find a replacement). In that case, all payments and deposits will be refunded in full.

Weather related cancellations:
We will make a determination no later than 2 hours prior to a class in the event of inclement weather. We will make every attempt to notify you by phone or email using the information you provided to us upon registration. We will also post on our Facebook Page.

Q. How many children can your cooking class accommodate?

Classes are usually capped at 10-12 students in order to create a safe teaching environment. Some of our classes may be smaller. We can support larger groups for private parties or special events.

Q. Can you make substitutions or omit items for allergies and dietary restrictions?

If a person has a food allergy or dietary restriction, please contact us prior to signing up. We make every effort to accommodate allergies and restrictions if possible. Our children’s recipes are nut-free unless otherwise noted. For birthday parties NONE of our recipes contain nuts.

Q. Do you offer special pricing for Girl Scouts and Boy Scout Troops?

Yes. We love cooking with troops. Please contact us for specific pricing.

Q. What should I wear to my class?

We recommend proper footwear during class (no flip flops please) and to dress appropriately for a cooking environment. We also ask that long hair be tied back. We provide aprons during our classes.

Q. Are your classes hands-on?

Yes. All of our classes are hands-on cooking unless it is noted in the class description as a demo class.

Q. Can I bring wine to the Mix It Up Kitchen’s ADULT cooking classes?

Yes. Guest may bring wine or beer to any of our classes that are specified as an adult class. We are not permitted to sell or serve alcoholic beverages, but guests may bring their own. We provide glassware.

Q. Are your classes safe for children?

Yes. While our classes are hands-on, they are supervised and age appropriate. We use induction cook tops which means children are not near an open flame and burners will only get hot with magnetic contact. Young children (eg. preschoolers) never use electric equipment. We teach and reinforce knife and kitchen safety. Young children only use child-safe knives.

Q. What skills do children learn in your cooking classes?

Practicing Fine Motor Skills: whisking, chopping, kneading, folding, pouring, mixing, cutting and rolling.
Math Skills: Kids learn to count, measure, and learn sequencing with every recipe they create.
Science: Kids learn the cause and effects of certain ingredients in a recipe.
Team building: Children learn to work as a team to complete a recipe. They also learn to work independently within a group.
Reading Skills: Reading a recipe through allows kids to improve their reading skills and learn new words.
Social Skills: Children learn to work together, take turns, problem-solve and use time management.
Geography: For our International and regional cooking classes, we expose children to different traditions and cultures.
Good Eating Habits: Cooking classes can give kids the confidence and curiosity to get creative in the kitchen, try new foods and build a lifelong habit of good eating habits.